Frequently Asked Questions

Get answers to common questions about FREE VIRTUAL CONSULTATION.

Expect a 20–30 minute secure video or phone call where we review your goals, medical history, and photos. Our clinician explains recommended options, answers questions, and outlines next steps including scheduling treatments or in-person evaluations.

We provide clear photo guidelines and a secure upload portal or encrypted email option. Photos are stored confidentially for assessment only; our team will confirm receipt and advise if additional views are needed before your consult.

Yes — the consultation is free and carries no obligation. It’s designed to educate and recommend options. Any quoted fees for treatments are separate, and you choose whether to schedule follow-up visits or services.

We can discuss general cost estimates, financing options, and whether procedures might have insurance coverage. Detailed billing or claims review may require an in-person visit with documentation for accurate insurance guidance.

Most consultations run 20–30 minutes depending on complexity. Allow extra time if you have multiple concerns. If more in-depth evaluation is needed, we’ll recommend an extended virtual visit or an in-person assessment.

Yes — we assess post-op concerns and lymphatic drainage needs via photo review and history, provide initial recommendations, and determine if hands-on therapy or an in-clinic visit is required for optimal recovery.